To all Bacolod City Applicants for Electric Service Connection:
HOW TO PROCESS YOUR ELECTRICAL SERVICE PERMIT?
To ensure strict physical distancing and to avoid waiting on long lines, applicants for electric service connection at CENECO Bacolod main office may opt to proceed with the following:
STEP 1: SET AN APPOINTMENT
a.) WALK-IN. Walk-in applicants shall fill up an inquiry slip provided at CENECO Bacolod main office. The applicant will be asked to leave a contact number for confirmation of appointment schedule and other electric application concerns.
(WALK-IN. Ang mga walk-in applicants kinahanglan mag-fill up sang inquiry slip nga makita sa CENECO Bacolod main office. Ang aplikante kinahanglan mag-butang sang ila contact number sa slip para mahatagan iskedyul sang appointment kag iban pa nga concern angot sa application.)
b.) FACEBOOK MESSENGER. Applicants may schedule their appointment through the following CENECO service application Facebook pages: CENECO Service Application – 1 or CENECO Service Application – 2. Our Member-Consumer Service Coordinators are open to cater your concerns from 8am to 4:30pm, Monday-Friday.
(FACEBOOK MESSENGER. Ang aplikante mahimo mag-schedule sang iya appointment paagi sa CENECO service application Facebook pages: CENECO Service Application – 1 ukon CENECO Service Application – 2. Ang amon Member-Consumer Service Coordinators ang online para magsabat sang inyo concerns kag pamangkot halin alas 8 sang aga asta alas 4:30 sang hapon kada Lunes asta Byernes.)
c.) LANDLINE. Applicants may schedule an appointment through calling our Service Application Hotline number: 458-6777 local 1222.
(LANDLINE. Ang aplikante mahimo magschedule sang iya appointment paagi sa pagtawag sa Service Application Hotline number 458-6777 local 1222.)
STEP 2: WAIT FOR THE CONFIRMATION OR UPDATE OF YOUR APPLICATION STATUS
Our Service Application Unit will directly contact the applicant for updates regarding their appointment, requirements or other submissions through this cellphone number: (Ang Service Application Unit ang maga-contact sing diretso sa aplikante para mag-update sang ila appointment, requirements ukon iban pa inug-pasa paagi sa sini nga cellphone number:)
📞 0949-833-6218/431-3962
(Note: the cellphone number provided above is assigned for outbound calls only; inquiries and other concerns coursed through here will not be Accommodated. however, you may call the direct line for power-related concerns.) (Note: ang cellphone number GIN-ASSIGN para lamang sa pagtawag sa mga aplikante; ang mga pamangkot kag iban pa nga mga concerns nga ipaagi sa sini nga numero ang indi pag i-akomodar. Apang, ang mga konsumedor nga may pamangkot parte kuryente ang gihapon makatawag sa direct line nga ginhatag sa ibabaw.)
STEP 3: CONTACT OUR SERVICE APPLICATION COORDINATORS FOR FURTHER INSTRUCTIONS
To be guided with the next process, the applicant shall communicate with our service application coordinators through 458-6777 local 1222 or CENECO Service Application
Facebook Pages:
Links:
CENECO Service Application 1
https://www.facebook.com/Ceneco-Service-Application-1-100675235150342/
CENECO Service Application 2
https://www.facebook.com/Ceneco-Service-Application-2-103106688236461/
CENECO reminds all applicant to refrain from dealing with FIXERS to avoid inconvenience. Thank you.
